An active member will receive the following notifications according to their account status:
1. Payment Coming Alert Email:
- This email is sent to notify the user of an upcoming payment.
2. Payment Successful Email (Transaction Receipt):
- This email provides a receipt and confirms that the payment has been successfully processed.
3. Membership Renewed Email:
- This email notifies the patient that their membership has been successfully renewed.
These emails may vary based on the transaction and membership status.
How to review a member's notification emails:
Step 1: Access the User’s Profile:
- Navigate to the user’s profile page that you wish to review.
Step 2: Review Communication History:
- Scroll to the bottom of their profile to view “Notifications”
Step 3: View Email Preview
- Locate and click on the orange link labeled “View Email”.
- This will open a preview, allowing you to see the content of the emails that the user received.
And there you have it! Reviewing the communication history on a member’s profile allows you to keep track of the notifications and alerts sent to the member regarding payments and membership renewals. If you need further assistance, feel free to reach out to our support team at [email protected].